If you run a pest control business, you already know summer is the busiest—and most profitable—time of the year. But with that surge in activity comes a quieter threat: overdue invoices. The reality is that the same season that fills your schedule can also wreck your cash flow if you don’t have the right collections process in place.
Let’s break down why A/R issues peak during pest season—and what you can do now to stay ahead of it.
During peak pest season (roughly May to September), your focus shifts to:
Handling an influx of new customers
Servicing more recurring accounts
Managing emergency requests
Hiring and scheduling field techs
What often gets lost in the shuffle? Billing and collections. Your team is in reactive mode—prioritizing service delivery over paperwork. And even if invoices are going out, following up on unpaid ones tends to fall to the bottom of the list.
This isn’t just an administrative inconvenience—it’s a cash flow problem waiting to surface. And by the time things slow down in the fall, you're facing:
A backlog of unpaid invoices
Customers who are no longer responsive (because their pest problem is solved)
Internal staff who are burnt out or short on time to follow up
Most pest control companies operate on a tight seasonal window to make up a significant portion of their annual revenue. If collections fall behind in that window, it can create ripple effects:
You’re not collecting until 60–90 days after the job (or not at all)
You have to dip into savings or lines of credit to manage expenses
You waste your slow season trying to recover instead of planning ahead
It’s not uncommon to see companies close out the summer with strong sales—but weak collections and reduced profitability.
Here’s what we recommend to pest control operators looking to get a handle on this before it becomes a problem:
1. Segment your customers now
Flag which accounts are behind, late, or often slow to pay. Start building a queue of who might need third-party follow-up.
2. Automate what you can
Make sure your billing software is set up to auto-send invoices, payment reminders, and even statements without relying on your office staff to remember.
3. Outsource your collections before you’re underwater
Don’t wait until October to hand off the mess. Our Flat Fee Collections Program is built for recurring service businesses like yours—no commissions, no aggressive tactics, just respectful and effective follow-up that gets results.
4. Keep the cash coming to you
With our model, your customers pay you directly—so there are no delays in access to funds, and no confusion about where their payment is going.
5. Protect your customer relationships
Pest control is personal. You want to maintain those long-term clients and your reputation. That’s why we use multi-channel, respectful outreach that prioritizes resolution—not intimidation.
Summer should be your strongest quarter—not the beginning of a collections headache. If you know your team is stretched thin and follow-up is falling behind, don’t wait until fall to act.
Let us take past-due accounts off your plate—so you can focus on growth, not gathering payments.
📽️ Click to watch a 2-minute explainer video about our Flat Fee Program
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